Orders and Returns

Ordering:

You are welcome to order 24 hours a day on our website! Our customer service representatives are available to assist you at our toll-free number 1-866-762-9238 from 9am to 4pm Mountain Time, Monday through Friday. 

If you are having issues placing an order online, please contact us and we will be glad to assist you. 

 

International Orders:

We are not currently offering international shipping.

 

Returns:

If you wish to return products for any reason, you may send them back to us postmarked within 30 days from the delivery date of your order. We are not responsible for any shipping costs associated with returning items unless it is due to an error made by EnerHealth Botanicals. Original shipping is non-refundable. Qualifying returns are eligible for a refund to your credit card.

Items that are shipped back as a return need to be accompanied with your original invoice. Please provide any information that can help us identify the account or original purchase that matches the returned items.

 

If you receive the wrong product or items in your order, we will replace at no cost.  

  

 

Refunds:

EnerHealth Botanicals will issue refunds for unused & unopened products returned within 45 days from purchase.  Upon receipt and approval of returned items, a credit will be issued.  Credits will appear on your bank statement in 5-7 business days. No returns or refunds will be accepted after 45 days. There is a $15 restocking fee on all returned orders unless otherwise agreed upon. WE DO NOT REFUND SHIPPING CHARGES. 

If you receive the wrong product or items in your order, we will replace at no cost.  

 

Customer is responsible to return all items to the following address:

EnerHealth Botanicals

14115 Mead Street

Longmont, CO 80504